Custom software development for businessPay for results
Add a Shopify sales chatbot with Klaviyo and WhatsApp alerts
Project brief
I want a manageable Shopify chatbot that can answer product questions, recommend items from an agreed catalogue and present current offers. It should also collect visitor details only after clear consent and pass approved fields to Klaviyo.
Important sales enquiries should trigger the agreed WhatsApp alert without exposing unnecessary customer data. Define the exact fields, consent copy, product data and escalation rules before building. Work on a development store and show how content can be maintained. App subscriptions, messaging fees and production activation require separate approval.
Deliverables & acceptance
What you'll deliver
- Configured development-store chatbot, Klaviyo/WhatsApp test integrations and admin handover.
What the result must meet
- The agreed product and offer questions return accurate catalogue-based answers, while unknown questions follow the approved fallback.
- Consented test leads reach Klaviyo with the correct fields and qualifying enquiries generate one redacted WhatsApp alert without duplicates.